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【公式】宝くじチャンスセンター | あなたの街のチャンスセンター
ツール
A売場 Kさん
Interview
「あなたから買って当たったよ!」 先日も、8千万円当せんされたお客さまがご来店の際にそう言って声を掛けて下さいました。恥ずかしい気がしながらも嬉しい瞬間です。お客さまと一緒に喜ぶことを共有出来るすてきな仕事だと感じています。 3大ジャンボの時など特に忙しいですが、常に整理整頓を心がけています。売場廻りの整理をしっかりして、心にゆとりをもってお客さまのご要望に正確に素早く、声に出してご説明するように心がけています。それがお客さまの安心感と満足感につながって、心のふれあいにもつながるのではないかと感じていま す。 これからも沢山のお客さまが夢に出会えて、その喜びを一緒に共有出来たらと今日もワクワクしながら頑張ってます。
夢を売る仕事をしてみませんか
B売場 Lさん
Interview
私が入社したきっかけは応募した際の新聞折り込みチラシのキャッチコピーに惹かれたからです。この言葉が好きで、お客さまがワクワクされながらいらっしゃるのを見ると、私たちが販売しているのは本当に「夢」なのだなといつも感じてます。 常連のお客さまのスクラッチが当せんしたときは、お互いに顔を見合わせて喜びました。当せんしたお客さまを何度も間近に見ていますが、いつまでも心躍りますし毎回嬉しくなります。 ジャンボ宝くじの販売時期などは長い行列になることもしばしば。数分のやり取りだからこそ、お一人おひとり最高の笑顔でお迎えしたい、そんな想いでこれからもお客さまとの「夢との出会い」を大切にしてゆきたいと思います。
スマイル&アイコンタクト
C売場 Mさん
Interview
私がいつも意識しているのは「スマイル&アイコンタクト」です。 笑顔は感謝の気持ちやおもてなしの心を表し、アイコンタクトは「聞いております」という信頼のサイン。多くのお客さまがご来店されて並ばれている時など、お待たせする時間を少しでも短くして、気持ちよくお帰り頂きたいと「スマイル&アイコンタクト」を大切にしています。今はマスク着用が徹底され、こちらの表情もお客さまの表情もわかりづらくなっていますが、笑顔は欠かしません。絵の上手な売場の仲間が作った「マスクの下は笑顔です」というステッカーを貼っていて、お客さまも和んで頂けた時などは嬉しくなります。「スマイル&アイコンタクト」は、売場の仲間同士でも大切で、このおかげで、いつも明るい雰囲気で仕事ができています。
宝くじは明日への希望
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